How do I set up my device?
There isn't anything you need to do to activate your Qi devices.
The Qi-Me and Qi-Shield will only take a few minutes to reach full effectiveness once placed in a new area. These two smaller devices can be carried on your person or taken with you wherever you go; placed on the desk, next to your bed, in the car, at work etc.
The Qi-Home Cell and Qi-Max Cell can take up to 24 hours to reach full effectiveness in a new location, and need to be placed with the top facing upwards (in other words, not on its side or with the feet facing up).
What is the radius of protection for each device?
Qi-Me: 1m horizontally and vertically
Qi-Shield: 2.5m horizontally and 1.6m vertically
Qi-Home Cell: 7.5m horizontally and 5m vertically
Qi-Max Cell: 50m horizontally and 35m vertically
For the total diameter of protection simply double the values above.
Can I use it around technology or electrical appliances?
The Qi-Mobile, Qi-Shield, Qi-Home Cell and Qi-Max Cell have undergone FCC testing and are FCC certified. The FCC mark is an internationally recognised certification showing that a product is safe and doesn’t interfere with electromagnetic fields from other electronic devices. The safety limits are set by the Federal Communications Commission.
Qi-Tech devices do not interfere with your wireless devices or electrical appliances. This means that you can continue using your phone, laptop, WiFi router (and so on) without any issues.
We do recommend keeping the devices a ‘safe distance to technology’. This means keeping your Qi-Tech device at a certain distance away from any EMF source (phone, laptop, electrical wiring in the wall etc).
If you place your Qi device too close to an EMF source it will hinder your Qi device’s ability to work properly.
The safe recommended distance to an EMF source for each device is:
Qi-Me at least 25cm
Qi-Shield at least 25cm
Qi-Home Cell at least 50cm
Qi-Max Cell at least 1m
How do Waveguard’s Qi devices work?
There is no need to plug them in: they are completely off-grid. These are stand-alone devices that work entirely of their own accord, quickly and easily. With no fiddling, assembly or set-up fuss required, you're free to go about your day.
EMF Shielding & EMF Meter Readings?
Waveguard Qi devices do not create a shielded faraday cage environment.
Therefore it is not possible to see a EMF meter based measurable impact on the electromagnetic field when you measure EMFs around a Qi Device using an amateur EMF meter. An amateur EMF meter will typically still record the same reading.
A room can be shielded from EMF (creating a faraday cage) by using EMF shielding paint, materials and or fabrics. When a room is professionally shielded an EMF meter will show very low levels (or even no EMFs) present.
We recommend using a combination of EMF shielding and Waveguard Qi EMF devices to create the optimal living environment.
How do I clean my Qi device?
Qi devices can be dusted with a dry or slightly damp microfibre cloth using clean water. Do not use any cleaning products or sprays.
You can polish the wood, and we would always recommend a gentle and natural polish, like pure beeswax. But typically this is not done.
Over time, the copper may develop faint lines - the alloy uses a diffusion-open lacquer so that the surface is exposed, ensuring the skin still makes direct contact with the copper.
The surface may become discoloured or such lines may appear, however this has no negative impact on the functioning of the device.
How do I recharge my Qi device?
On a single charge, the Qi-Me and Qi-Shield will last up to 5 years and the Qi-Home Cell and Qi-Max Cell will last up to 8 years.
You can send your device back to the manufacturer in Germany and they will recharge it for you free of charge (you just need to pay for the shipping).
I have dropped my Qi device. How do I know if it is broken?
The devices shouldn’t be dropped due to the delicate mechanisms, however if they don’t show any signs of damage (dented/cracked/rattling sound/leaking water) then they should be fine.
Customers can send the device to the manufacturer (pay for their own postage) for a review.
How can I energise and restore drinking water with my Qi device?
To enjoy the benefits of Qi enriched water, we recommend that you place a glass of water next to your Qi-Home Cell or Qi-Max Cell device before you go to bed at night, and consume the following morning.
Any water within close proximity to the device will benefit from Qi enrichment.
The Qi-Shield and Qi-Me devices will not perform the restructuring of water.
Can I take my device on an airplane or in the car?
Our recommendation for airplane travel is to keep your Qi-Me in your hand luggage and your Qi-Shield in your check-in hold luggage.
Is there a warranty or guarantee on Waveguard Qi products?
There is a 2-year warranty / guarantee.
This warranty excludes damage caused by the customer as a result of impact, fall or manipulation of the devices (e.g. by opening, repair attempts or changes to the devices), external influences such as cold or water damage.
If you have any further questions please call on on (+44) 01326 727 222 or email firstname.lastname@example.org